Returns & Exchanges
We want you to love your pieces, so if something isn't right please let us know!
We are happy to return or exchange orders within 30 days of purchase. Items for return or exchange must be in new condition with original packaging, unworn, and not altered in any way.
*Please email support@stellaeterna.one for assistance with returns and exchanges. You must receive an RA# before returns and exchanges will be accepted.
If you have chipped your Stella Eterna and would like a replacement, we offer $40 crystal replacements for life. Please visit our Crystal Exchange.